Below
are just a few notes we have received in the past. The
email address was eliminated for privacy, but each one is
word for word:
"John, I used directlabs for
the first time this week.
I am very impressed how efficient it is. I got my
results right away. I am a registered nurse and I
think it's very cool that I can check my labs anytime
I want without a physician's order. I will probably
use your service every year. Keep up the good work."
Dear
Jeannie:
We
deeply appreciate your assistance with this matter, and
are truly grateful for the discount, as we have no insurance. It
is not often that we have the pleasure of doing business
with such a service-oriented company. In
our experience, your standards of excellence are unmatched. Back
on September
8, 2005,
in the height of the Hurricane Katrina destruction, I
was so impressed after speaking with John Bell in your
office. In spite of all of the hardships your company
faced with moving, being short-staffed, etc., he was
a tremendous help to me, and fulfilled my petition in
a most professional, courteous and timely manner. We
trust that you have fully recovered from the devastation,
and that all that was lost has been restored and even
more. We
will certainly refer everyone we know to your company. Thanks
a million, and blessings to you all!
Sincerely
and gratefully,
Personal Comment:
Finding your Direct Labs web-site here
in the Minneapolis, MN area to get
my blood test has been one of the "BEST" things
I've ever found to help
take control of my health.
Your service was "A-1" in my book to convince
me to inform other family
members to use Direct Labs. So far ... four (4) have followed
my lead.
Am quite positive multiple numbers of people do not know
of Direct Labs and
would be very interested to learn of your excellent service
provided and am very interested in being
that person to help spread the good
word for Direct Labs.
Respectfully submitted,
Hello,
I just wanted to send a quick
email to let you know how thrilled I
discovered your
company. I wasn't even aware that direct testing was
a
possibility. One of my liver
function tests is high and I would have to miss
half a day of work to meet with
a doctor, have him write-up a lab order, go
get blood drawn and either wait
a week for a phone call or require another
doctor visit.
This is so much more convenient.
I can ran out during lunch yesterday and
got an email with results in
about 24 hours. The cost was extremely
reasonable as well. With doctors,
I would have one or two $25 co-pays and my
insurance didn't
alway cover lab tests (or just a portion).
For someone like me that just
needs to monitor levels, this is perfect. If
my levels get worse or something
else comes up then I can schedule time with
my doctor.
Thank you again
so much. I'm glad a company such as yours exists that
empowers us regular people with
information about our own health.
p.s.
I will definitely be a long-time
customer. I didn't even
mention... I initially placed
the wrong order totally my fault. I had
to call and spoke with someone
there who was very friendly,
professional and immediately
took care of the problem. I think it was
extension #206 David
Submitted: 2007-08-23 17:17:46 |
To:
everyone at DirectLabs. Your
service puts medical decision-making in the patient's
hands. The one time I used your DirectLabs service, it
saved my husband's life---literally. He
had been bleeding (bladder) for some time, and had ahistory
of advanced cancer, but wanted control over his illness,
evaluation,and treatment. We had become disgusted
with not having access to our fulllaboratory reports,
so I ordered a complete blood count and urinalysis formy
husband, and had him tested later that day. Early
the next morning wereceived an emergency alert call from
your service, which emailed a copy tome, sent me a hard
copy since I was having printer problems, and faxed
a copy to the emergency room. The doctor questioned
the validity of the report, stating he wasn't sure he
could accept it, and had never been faced with anyone
who would take the initiative I did, and in fact had
never heard that testing without a doctor's order was
even possible. After evaluatiuon, he stated that
he was not familiar with alternative medicine, but admired
me for what I had done, which saved my husband's life,
but Direct Labs saved his life also.Your
company provides to the public at an affordable cost
the accuracy of lab testing, but puts the full report
in the patient's hands instead of a checked-off result
slip that a patient can't challenge, and therefore allows
him to make his own decisions. I'm going Thursday
for mine. More people, especially those without
healthcare insurance (like me), need to know about this
service. Submitted: 2007-07-29 13:12:04 |
"Thanks- I
just got my results (very good), but almost as importantly,
the service and ease of using Direct Labs was great. I
took my blood test on Saturday and had my results by
mid day Monday. The only delay in getting my test
sooner, was me. I forgot and ate a doughnut hole
the morning I was originally going to take my blood test. I
will use use your services again as well as refer others
to you.
Thanks
again,"
"I just wanted to complement you
on your site. I knew something was wrong
with me, and I went to an internal medicine specialist, pulmonologist,
allergist, neurologist, endocrinologist, and psychiatrist.
None of them
found anything wrong. Eventually I did my own research and
ordered a
testosterone lab with thyroid and cortisol. It came back
at 187ng/dl for my
testosterone. I got treatment, and it made a world of difference.
I told
my doctor that I felt something was still wrong despite how
well I felt on
testosterone. I ordered this most recent set of labs to investigate
root
causes of the testosterone problem, and see if my thyroid
and cortisol had
changed with testosterone replacement. As you can see, my
Iron is high, a
subject I will take up with my Doctor immediately. Thanks
so much. Your
site has radically changed my quality of life."
"Thank you for your call, Blair. Thank
you again for your good
service. Sincerely"
Dear Dr. Barry,
Thank you very much for your time and assistance.
You have given me more information than I have ever
received. Thank you for helping me understand my blood
work
and I appreciate your efforts and understanding in my desire
to take a more natural approach.
My husband is very interested in talking with you too
and he is going to be scheduling a session soon.
Best regards,
"Hi I am hoping
my results will be in today. I love Direct Labs
and will continue using you. Thank you so much.
Pam
"Thank
you Blair, for my lab results!! This company
has great customer service and is very quick on getting
things done!! Thanks again...have a
good day...Joseph"
Hello
Again,
Just got my re-issue of my lab form, thanks to you! Can't thank you
enough. You are 1 in a million these days, that actually follows thru with
something, does what they say, cares for the client, and does her work in a
Professional manner. I think it's very important. Thanks for all you do. I
tend to forget to say "THANKS!" sometimes, but not this time.... Have
a good
day; Elizabeth................
Hi
Gina. I hope this reaches you. I wasn't sure about your
address.
Anyway, I just wanted to say WOW! That was
a lot of paperwork you had
to catch up on! Thank you so much!!! And
it's so nice to get
something that's so organized and ready
to go. I really appreciate
your effort in all of this.
Thanks
for your quick contact. I got a call from Michelle
at your company this morning because your system had lumped
both my sons together under one patient name, and she took
are of this for me already. Thanks so much!! You
guys have GREAT customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!Jackie
Hello all at Direct Labs. My
wife and I had our blood drawn yesterday at 7:30 a.m.
and received
our result via email this afternoon! What great service.
Thank You
Hello
Gina~
Thank
you so much for following up with me. I appreciate
you sending the form over as quickly as you did. Have
a great weekend. Thank you again, what super customer
service.
Stacey:
Thanks
tons for the quick response on my food allergy tests.
There were lots of 5’s and 4’s. Yuck. But it
is great to now know what is bothering me.
I
really appreciate your hustling for me. I should send you
a Vermont Teddy Bear for Valentines day! Thanks again. Best
wishes.
hi gina,
i just got your letter with the article, you are so sweet
to think of me!! it is very interesting and i am glad
so many people are researching autism so much! you are one
of the nicest people i have met over the internet with the research
and effort i do for my son. i have to send you a picture
of him! you take care, i need to order more tests
but trying to figure it which ones so i'll be in touch soon.
best wishes to you,
thanks gina, i've
been away at the doctor's so still have not gotten to your
emails. you are so good! i can't thank you enough,. i'll
look over your list tonight to make sure. i bet
you got it perfect. it
is rare to work with someone so caring and efficient, thank
you!
Blair,
Thank
you. Sometimes when doing business online-the
customer has reservations or doubts. You have been
great, delivered everything in the time frame you suggested
and I couldn't be happier. Thanks again.
Hi
Danica,
Thank
you so much for your prompt and courteous help with this
order. I deeply appreciate it! You are wonderful.
Thank
you again.
Sincerely,
Thank you so much, Jeanna! I'm beginning to realize that,
not only does Direct Labs have a great service, but the people
who work there are FANTASTIC! as well!!
Regards,
Mary
Hey Stacey! Everything went
great!! I will certainly
recommend you
to others!! Any
luck with my results?
I tested at
noon on Wednesday. Thanks
a million for
your service!!!! It's
fantastic!!! Todd
10/03/07
WOW! Blair-- I just had to comment: your service is unbelievable--in a good way! That
I could order a test on Monday and have the results on
Wednesday is remarkable. Nobody else
in your business offers that kind of speed and efficiency,
and certainly not at that price. It sure beats the
heck out of the usual visit to the doctor, etc. that will
get you results in 1-2 MONTHS! I will definitely
use your service again.
Thank
You,
Maria
S.
Dear
Blair & Jeanna,
Thank
you SO much for the quick turnaround time on these results. They
made it to the doctor in time for Tom's appointment. I'm
very impressed with your company and Lab Corp. Thank
you!
Hi
April! I
really appreciate your time and assistance. Thanks
again. Just so you know, I have sent over emails
on your company to refer a friend & will continue
to do so. I
will spread the word about your wonderful services. I
am honored to come across your site w/such a wonderful
search avail, w/out even having to bother the doctor for
lab req/order besides the PRICES. Thanks again & look
forward to doing business w/you in the near future. Take
care & happy
new year! Kimberly
One of our long time healthcare providers
just made a special phone call to me to compliment Stephanie
Ballard. She said that Stephanie is just AWESOME to
work with and always is so pleasant and efficient and goes
out of her way to do anything they ask. It was
very nice that they would make a special phone call to tell
me that. Leigh Wilkerson, DirectLabs VP Operations
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