Secure Online Order System

Is it safe to use my credit card?
Credit card security is one of our top priorities at Directlabs.com and that is why we guarantee 100% secure ordering for all of our guests. To protect you and your credit card information, we use Secure Sockets Layer (SSL) technology, which is the industry standard and among the best software available today for secure commerce transactions. SSL sends your credit card number to our computer in an encrypted code, which only we can decode.

In the unlikely event of credit card fraud, DLS will guarantee your protection against any fraudulent charges. In addition, you are protected by the Fair Credit Billing Act, which prohibits your bank from holding you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable, Directlabs.com will cover the liability for you, up to the full $50.00. Directlabs.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from orders placed with Directlabs.com while using our secure server. In the event of unauthorized use of your credit card, please notify your credit card provider immediately in accordance with its reporting rules and procedures.

Does it work on my Web browser?
Our transaction system currently works only with Web browsers that can use SSL – such as Microsoft Internet Explorer, Netscape Navigator and the America Online browser.

Does anybody else see the information I provide?
Directlabs.com will not provide any information about our guests to anyone outside of the company.